Learners explore the nature of human dynamics within an organizational context from the perspective of the human resources practitioner is explored. Areas of study and self- reflection include stress management, human communications, learning and motivation, ethics, creativity, leadership, decision-making, power and conflict, team dynamics, organizational culture and change management.

Organizations must remain competitive and agile, and to do so requires high-performance, skilled employees. One means to accomplish this goal is via employee training and development. Training versus development, needs analysis, learning styles, training design and delivery, and the measurement and evaluation of training initiatives are all explored. Management development, employee onboarding and the challenges and best practices within training and development are also examined.

Focus is placed on the development of modern management; organizational theory; the processes of planning, organizing, directing, and controlling; communications; behavioural strategies and techniques; ethical and social responsibilities in the practice of management; and an overview of human relations.