Course Description:

This 56 hours (ten-day) course is a mandatory course in the Municipal Management Program. The course focuses on human resources specialization of training and development within an organizational framework. Organizations must remain competitive and agile, and to do so requires high-performance, skilled employees. One means to accomplish this goal is via employee training and development.

Course Topics:

Training versus development, needs analysis, learning styles, training design, and delivery, and the measurement and evaluation of training initiatives are all explored. Management development, employee onboarding, and the challenges and best practices within training and development are also examined.